We recommend you care for your jewelry by cleaning it with warm water and diluted mild soap. You can use a soft brush or cloth; avoid using an abrasive material as it can scratch the gold unevenly. Be sure to rinse and gently wipe dry after cleaning.
To keep your silver jewelry looking it's best, we recommend regularly polishing with a microfibre cloth. Over time silver jewelry will darken as patina naturally occurs. We recommend using a silver dip solution should you desire to lighten the silver back to its original shine.
When you receive your jewellery it will be beautifully polished with no signs of wear. Naturally over time scratches will occur. Each scratch tells your story and only adds to the feel of the piece over time.
18K Goldplated Jewelry
We use 18 Karat Gold Plate for our goldplated jewelry. All gold plated items should be stored in a non humid environment. For those living in hot countries, we recommend storing your jewellery inside a sealed plastic box or bag. Gold plating is ephemeral in nature and will wear over time. To preserve your plated jewelry it is best to keep your piece away from perfume, body lotions, cleaning products and chlorine and to take particular care to remove rings when washing your hands. All pieces should be removed when swimming, exercising or showering.
Should your gold plating wear thin, we encourage you to continue the life of your piece by either contacting a local jeweller to request a re-plating service or to get in touch with the studio at firstname.lastname@example.org. We can arrange for your items to be re-polished and re-plated. This will incur a small charge for the polish (dependant on the size of the piece) + all shipping costs (incl. Shipping to and from the platers). Gold plating will be charged at cost.
Pearls and Oyster Shells
If you own one of the beautiful oyster shell and/or pearl pieces, extra care must be take when cleaning your piece. You can rinse your pearl in its own in warm water but must take extra care not to clean the pearl with any chemicals, abrasive cloths or solutions. You may clean the back silver posts or clip-ons carefully with a small amount of mild soap, or you can do it by using a cloth.
When you receive your gold plated jewellery it will be beautifully polished with no signs of wear. Naturally over time scratches will occur. Each scratch tells your story and only adds to the feel of the piece over time.
* Nancy Lopez Jewelry is not responsible for the maintenance or improper care of your jewelry. All repairs are on a case by case basis.